Refund & Cancellation Policy

1. Order Cancellation

• Orders can be canceled within 24 hours of placing them.

• After dispatch, cancellations are not possible.

2. Returns & Refunds

• Eligible products can be returned within 7 days of delivery.

• Items must be unused, in original packaging, and with proof of purchase.

• Refunds are processed within 5-7 business days after receiving the returned item.

3. Non-Returnable Items

• Prescription lenses, customized frames, and gift cards are not eligible for return.

• Items damaged due to mishandling by the customer are not covered.

4. How to Request a Return

• Contact our support team at [Insert Email] with your order details.

• Ship the product back to the address provided by our support team.

5. Exchange Policy

• Exchanges are allowed for defective/damaged products.

• Customers must report issues within 48 hours of delivery.

For further assistance, contact us at [Insert Email] or call [Insert Phone Number].